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As a Bartender, you ensure consistent drink quality by preparing orders in a short period of time and in accordance with recipes and guidelines established by the Food and Beverage department. You will also maintain a clean, sanitary, and safe work area in a fast paced environment, while providing superior guest service. Responsible for the set-up, operation, and closing of the bar.  RNeeds to be thoroughly knowledgeable regarding all beers, wines, and cocktails offered on the menu.  Needs to be able to work at a quick pace and fast speed, yet under control.  Receives drink orders from guests or service bar and prepares and serves alcoholic and non-alcoholic drinks in accordance with standard recipes as defined by Beverage Director. Mixes ingredients for cocktails, serves wine, serves bottled beer and serves draught beer. Rings drink orders into POS, collects payment and handles cash accurately and quickly. Responsible for washing and sterilizing glassware, and keeping bar top and bar service area impeccably clean.  Responsible for cash drawer management in the bar.

PRIMARY RESPONSIBILITIES

• Greet guests in a timely and professional manner
• Receives drink orders from guests or service bar
• Mixes and serves alcoholic and non-alcoholic drinks for bar guests and dining room  
• Serves draught and bottled beer with proper pour and proper glassware
• Mixes ingredients according to precise recipes for menu and chalkboard cocktails
• Enters drink orders into POS, receives payment from guests for drinks served
• Works in close unison with Bar Manager to keep all supplies, products and necessary items stocked and in inventory
• Arranges glassware and bottles in a clean, organized and attractive display.  This applies for items on the counters and shelves, but also applies for items below the counters.    
• Maintain neat, clean and professional attire and clean hygiene.  (Failure to do so may get you sent home from shift.)
• Maintains fine dining level of customer care and recognition.  The recognition of new customers is critical as well as the greeting of familiar regulars. The position requires acknowledgement of guests within 1 minute even if you are busy.
• Ensure that server tickets are accurate and complete
• Know all the bar prices
• Follow all prescribed health and safety regulations
• Control and limit waste of product and glass breakage
• Communicate honestly any problems or new ideas to management
• Maintain all equipment and tools
• Follow all rotation procedures to ensure freshness of all products.  First in, first out.
• Follow management's direct instructions and suggestions, as soon as reasonably possible
• Verify guests that purchase alcohol are at least 21 years of age
• Possess full knowledge of bar and menu items and be able to make recommendations
• Accurately take food and beverage orders from guests in a timely manner at the bar
• Deliver food and beverage orders within established time frames
• Consistently use suggestive selling techniques
• Ensure that alcohol is consumed in designated areas only
• Set up and maintain appropriate stock levels for the bar
• Assist in placing orders for all liquor and bar related supplies, as required
• Conduct inventory of all liquor and bar related supplies, as required

NON-NEGOTIABLES

• PRIORITY #1 - IS ALWAYS THE GUEST:  YOU WILL SMILE AND ATTEND TO THEIR EVERY NEED.  IGNORING THEM OR NOT ATTENDING TO THEM FREQUENTLY ENOUGH OR TREATING THEM RUDELY WILL NOT BE TOLERATED.
• UNIFORM: BE IN UNIFORM & ON TIME WHEN YOU WALK INTO WORK AND PLEASE SHOWER AND BE CLEAN SHAVEN.
• COMMUNITY: KNOW YOUR LOCALS AND YOUR LOCAL CULTURE.
• TAKE OWNERSHIP IN WHAT YOU DO: IF SOMEONE IS UPSET OR CONFUSED DO NOT LEAVE THEM WITHOUT AN ANSWER.  TAKE OWNERSHIP OF THE ISSUE AND FIND A RESOLUTION EITHER THROUGH YOUR OWN KNOWLEDGE OR GET A MANAGER INVOLVED.  
• CLEAN CLOSE: CRUMB FREE AND FOOD FREE BAR WHEN YOU CLOSE.